Basildon Store Manager — Lead a High-Impact Team + Bonus

H&T Group plc; Basildon; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Holiday buy/sell

Private healthcare

Cycle to work

Season ticket loans

Currency exchange rates

Staff discounts

Incentive schemes

Exclusive retailer discounts

Job summary

H&T Basildon is seeking a Store Manager to lead a team, deliver exceptional customer service, and drive financial performance while ensuring compliance with company policies and regulatory standards.

You'll receive comprehensive training, a supportive environment, and clear progression opportunities. The role offers 37.5 hours per week, Monday to Sunday, with a salary of £34,250 per year plus discretionary bonuses up to £4,000 based on KPIs.

Qualifications

• Proven ability to lead, motivate, and develop a team.
• Strong verbal and written communication skills.
• Passion for high standards and delivering exceptional customer experiences.
• Multilingual skills are a bonus but not required.

Responsibilities

• Coach and inspire your team to meet quarterly goals.
• Foster multi-skilled, customer-focused staff.
• Lead by example to deliver service excellence.
• Ensure compliance with legal, regulatory, and company standards.
• Drive performance, control costs, and identify growth opportunities.
• Collaborate with regional team sharing best practices.
• Plan and implement new initiatives with minimal disruption.

Skills

Leadership

Communication

Customer service

Team development

Store management

Multilingual

Job description

H&T Basildon is seeking a Store Manager to lead a team, deliver exceptional customer service, and drive financial performance while ensuring compliance with company policies and regulatory standards.

You'll receive comprehensive training, a supportive environment, and clear progression opportunities. The role offers 37.5 hours per week, Monday to Sunday, with a salary of £34,250 per year plus discretionary bonuses up to £4,000 based on KPIs.