Deputy Store Manager — Lead Team, Earn Bonus & Perks

H&T Group plc; Leeds; In loco; GBP 25.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days holiday + bank holidays (33 at

Holiday buy/sell flexibility

Private healthcare plan

Cycle to work scheme

Season ticket loans

Preferential currency exchange rates

Staff discounts on jewellery and high‑

Incentive schemes

Exclusive retailer discounts

Descrizione del lavoro

H&T Group plc in Harehills is hiring a Deputy Store Manager for a full-time role. You’ll lead a motivated team to deliver exceptional customer service, manage daily store operations, and drive financial performance while ensuring regulatory compliance.

The role offers a starting salary of £28,250 per year plus discretionary bonus up to £2,400. Training is provided, and a comprehensive benefits program supports staff wellbeing and development.

Competenze

• Previous supervisory or management experience in a financial services or customer-facing role.
• Excellent verbal and written communication skills.
• A customer-first mindset with a proactive attitude.
• A strong desire to lead, support, and develop others.
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required.

Mansioni

• Support and motivate colleagues to achieve store goals and deliver outstanding service.
• Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care.
• Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation.
• Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations.
• Drive performance and support the team in achieving key financial targets.
• Collaborate with the wider area team, sharing insights and best practices to support overall business success.
• Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption.

Conoscenze

Leadership

Customer service

Communication

Team development

Supervisory experience

Multilingual bonus

Descrizione del lavoro

H&T Group plc in Harehills is hiring a Deputy Store Manager for a full-time role. You’ll lead a motivated team to deliver exceptional customer service, manage daily store operations, and drive financial performance while ensuring regulatory compliance.

The role offers a starting salary of £28,250 per year plus discretionary bonus up to £2,400. Training is provided, and a comprehensive benefits program supports staff wellbeing and development.