Store Manager: Lead Team, Drive Growth & Wellness (Bonus)

HOLLAND AND BARRETT; Ashford; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Monthly performance bonus

28 days holiday including bankholidays

Pension plan

Life assurance (2x salary)

Staff discount

Job summary

Holland & Barrett in Ashford is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will drive commercial performance and ensure stock availability, merchandising, and health and safety standards across the store.

As a retail leader, you will coach colleagues, develop talent through training, manage budgets and payroll, and work with the Regional Manager to share best practices across the region. Permanent role, 38.75 hours per week.

Qualifications

• Proven experience leading teams and managing store operations in a retail environment.
• Strong leadership and coaching skills, with the ability to develop high-performing teams.
• Commercial awareness and confidence managing performance, budgets and business priorities.
• Excellent communication and relationship-building skills, with a customer-first approach.
• A passion for health and wellness, with curiosity to keep learning and developing your expertise.

Responsibilities

• Lead, inspire and develop a high-performing team that delivers exceptional customer experiences every day.
• Build a culture of learning and wellbeing by coaching colleagues and helping them become trusted health and wellness experts through our Qualified to Advise training which you will also undergo.
• Drive commercial performance by managing sales, profitability, payroll and operational excellence.
• Ensure stock availability, visual merchandising, compliance and health and safety standards are maintained across the store.
• Champion the use of technology to improve operational efficiency and enhance the customer experience.
• Work collaboratively with your Regional Manager and peers to share best practice and deliver success across the wider region.

Skills

Leadership

People development

Customer focus

Commercial awareness

Tools

POS system

Job description

Holland & Barrett in Ashford is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences. You will drive commercial performance and ensure stock availability, merchandising, and health and safety standards across the store.

As a retail leader, you will coach colleagues, develop talent through training, manage budgets and payroll, and work with the Regional Manager to share best practices across the region. Permanent role, 38.75 hours per week.