Store Manager: Lead a High-Impact, Customer-First Team

H&T Group Ltd; Basildon; Sur place; GBP 31 000 - 38 000; Plein temps

Avantages offerts par ce poste

30 days holiday

London weighting allowance

Private healthcare

Cycle to work scheme

Season ticket loans

Staff discounts

Incentive schemes

Employee perks portal

Résumé du poste

H&T Group Ltd in Basildon is seeking a Store Manager to lead a busy retail team and deliver outstanding customer service while upholding company policies and regulatory standards. You will drive profitability by hitting financial targets, developing your staff through training, and creating an inclusive, high-performing store culture.

Comprehensive training is provided and prior pawnbroking experience is not required.

Qualifications

• Experience leading a team in a customer-facing environment.
• Ability to meet quarterly targets and drive profitability.
• Strong communication skills and multilingual bonus.

Responsabilités

• Lead and inspire the store team to deliver exceptional customer service.
• Ensure compliance with company policies and regulatory standards.
• Achieve financial targets and manage costs.
• Develop and coach staff to multi-skill and adapt.
• Collaborate with regional team to share best practices.

Connaissances

Leadership

Customer service

Communication

Team development

Regulatory compliance

Description du poste

H&T Group Ltd in Basildon is seeking a Store Manager to lead a busy retail team and deliver outstanding customer service while upholding company policies and regulatory standards. You will drive profitability by hitting financial targets, developing your staff through training, and creating an inclusive, high-performing store culture.

Comprehensive training is provided and prior pawnbroking experience is not required.