Barista

Baxterstorey; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Birmingham is seeking a passionate Barista to craft exceptional coffee and deliver outstanding service. This role involves preparing various coffee drinks, operating equipment, and educating customers on coffee offerings. Ideal candidates will have Barista experience, strong latte art skills, and exceptional customer service. The company promotes inclusivity and supports employee development through training and a good work-life balance.

Benefits

28 Days holiday including bank holidays

Free meals on shift

Bespoke training opportunities

Pension and life insurance

Qualifications

• Previous experience as a Barista in a busy café or coffee shop is required.
• Ability to operate espresso machines and maintain coffee equipment is essential.
• Exceptional customer service skills and attention to detail are necessary.

Responsibilities

• Craft exceptional coffee beverages and provide outstanding customer service.
• Maintain clean and organized work area adhering to food safety standards.
• Educate customers about coffee offerings and assist in inventory management.

Skills

Coffee preparation techniques

Latte art

Customer service skills

Communication skills

Point-of-sale systems

Education

Food hygiene certificate

Tools

Espresso machines

Coffee grinders

Job description

Baxterstorey is seeking a skilled and passionate Barista to join our team in Birmingham. As a Barista, you will be responsible for crafting exceptional coffee beverages and providing outstanding customer service in a fast-paced environment.

Responsibilities

• Prepare and serve a variety of coffee drinks, including espresso-based beverages, filter coffee, and speciality drinks
• Operate and maintain espresso machines, grinders, and other coffee equipment
• Create latte art and present beverages in a visually appealing manner
• Take customer orders and process payments accurately
• Maintain a clean and organised work area, adhering to food safety and hygiene standards
• Educate customers about our coffee offerings, including bean origins and flavour profiles
• Assist in inventory management and stock rotation
• Contribute to a positive team atmosphere and support colleagues during peak hours

Qualifications

• Previous experience as a Barista, preferably in a busy café or coffee shop
• Excellent knowledge of coffee preparation techniques and ability to operate espresso machines
• Strong latte art skills and attention to detail in beverage presentation
• Proficiency in using point-of-sale systems
• Food hygiene certificate (desirable)
• In‑depth knowledge of coffee beans, roasts, and brewing methods
• Exceptional customer service skills with a friendly and approachable demeanour
• Ability to work efficiently in a fast‑paced environment
• Strong communication and teamwork skills
• Flexibility to work various shifts

For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off & additional days over the Christmas & New Year break
• 3 volunteering days a year
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Free meals on shift and paid breaks
• Bespoke training and development opportunities including our Barista Academy
• Apprenticeship opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app high street shops, holidays & cinema
• Wellbeing hub
• Access to our employee assistance programme
• Cycle to work scheme

Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we're looking for a Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. At BaxterStorey, we believe that it is our people that set us apart, that's why as a member of our team you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.