Bar Waiter/ Waitress

One Aldwych Limited; Greater London; In loco; GBP 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary and service charge

Paid overtime

Complimentary overnight stay andDining

50% Food & Beverage discounts

Hotel discounts for staff

Local perks via Covent Garden partners

Wagestream and £1000 refer bonus

28–32 days holiday

Meals on duty and staff uniforms

Learning & development opportunities

Long service recognition

Employee wellbeing support

Descrizione del lavoro

One Aldwych in Covent Garden is seeking a vibrant Restaurant team member to join the Lobby Bar. You will welcome guests, explain the drinks menu and recommendations, and provide attentive service throughout the guest journey.

In this fast-paced luxury setting, you will stay calm under pressure, tailor service to dietary needs, and collaborate with colleagues to uphold the hotel's high standards. Complimentary meals and staff discounts are among the benefits.

Competenze

• Experience in a restaurant or luxury hospitality environment.
• Confident and personable approach with guests.
• Strong communication and knowledge of food and drink.
• Ability to stay calm and organised during busy shifts.
• Team-focused and supportive attitude.

Mansioni

• Welcome guests and create a warm, genuine first impression.
• Build a strong understanding of the menu and drinks offering, providing recommendations with confidence.
• Deliver attentive and professional service throughout the guest journey.
• Anticipate guest needs and respond naturally and proactively.
• Maintain high standards of presentation across the restaurant at all times.

Conoscenze

Hospitality experience

Confident approach

Strong communication

Calm under pressure

Team-focused

Descrizione del lavoro

About One Aldwych

One Aldwych is an independent luxury hotel in the heart of Covent Garden. Home to 100 individually designed rooms and suites, Indigo, the Lobby Bar and Charlie and the Chocolate Factory Afternoon Tea, the hotel has built a reputation for hospitality with character. Independence remains at the heart of the business, creating a culture that values individuality and encourages fresh thinking. Original in shape, style and story, One Aldwych is a place where people can build their careers, contribute ideas and take pride in what they do.

About The Lobby Bar

The Lobby Bar sits at the heart of the hotel, welcoming guests, theatre goers, Londoners and business travellers throughout the day. From morning coffees to evening cocktails, it is one of the busiest and most varied spaces in the hotel, offering a fast paced and social working environment.

At One Aldwych, we believe people do their best work when they feel supported, recognised and able to grow. That's why we offer a range of benefits designed to support your wellbeing, development and life outside of work.

• Competitive salary, service charge and paid overtime
• Work Life Balance: No double shifts and paid overtime for all hours worked beyond your contracted hours.
• Complimentary Experiences: Enjoy a complimentary overnight stay and dining experience after qualifying service
• Food & Beverage Discounts: Receive 50% discount across our restaurants and bars
• Hotel Discounts: Preferential accommodation rates for you, your friends and family at One Aldwych
• Local Perks: Access discounts and special offers across shops, restaurants and local businesses throughout Covent Garden and the surrounding area through London Heritage Quarter
• Financial Support: Access Wagestream and receive a £1,000 bonus when you successfully refer a friend
• Holiday & Time Off: Receive 28 to 32 days' holiday, increasing with length of service
• Meals & Uniform: Complimentary meals whilst on duty and professionally laundered uniforms
• Learning & Development: Access training and development opportunities, career conversations and ongoing support
• Recognition & Celebration: Long service awards and programmes that recognise individual and team contributions
• Wellbeing Support: Access confidential support through our Employee Assistance Programme, along with discounted onsite massage and chiropody appointments

What you will do

• Welcome guests and create a warm, genuine first impression
• Build a strong understanding of the menu and drinks offering, providing recommendations with confidence
• Deliver attentive and professional service throughout the guest journey
• Anticipate guest needs and respond naturally and proactively
• Maintain high standards of presentation across the restaurant at all times

What you will bring

Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow. As part of our Restaurant team, you will strive to create memorable and personalised experiences for every guest, with careful attention to their dietary requirements and individual needs.

• Experience within a restaurant, luxury hospitality or premium dining environment
• A confident and personable approach when engaging with guests
• Strong communication skills and a genuine interest in food and drink
• The ability to remain calm and organised during busy services
• A team-focused attitude and willingness to support those around you

Everyone is welcome here. We are committed to creating a workplace where everyone feels welcome, valued and respected.