Bar Team Member

The QHotels Collection; Grantham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Health club membership

Discounts on golf and hotel stays

Family & Friends discounts

Training & professional development

Job summary

The QHotels Collection operates Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* destination with extensive leisure facilities and multiple dining options. You will contribute to guest satisfaction by delivering friendly, efficient service across Food & Beverage areas and ensuring brand standards are upheld.

Based at the hotel, you will stay informed on pricing and promotions to assist guests and drive sales, while supporting a welcoming atmosphere and smooth service throughout the guest

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Job description

Job Perks & Benefits:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

Job Overview:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key Skills & Qualities:

• Passion for deliveringexceptional guestservice
• Strong customer serviceskills
• Good timemanagement andorganisational skills
• Ability to work underpressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We arethrilled to share that our hotel has been accredited with bronze from GreenTourism!