Bar Team Member

QHotels Ltd.; Grantham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

Hotel discounts - QHotels Collection

Family & friends discounts

Training support

Learning & development

Employee assistance program

Refer a friend

Free parking

More benefits

Job summary

The QHotels Collection is seeking staff for Belton Woods Hotel, Spa & Golf Resort in Grantham. You will work across Food & Beverage areas, ensuring guest satisfaction and maintaining brand standards.

Flexible hours are available to fit school or commitments, with benefits including health club access, golf discounts, staff training, and employee assistance. Join a welcoming team at a Privately managed country hotel part of The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Customer service

Guest satisfaction

Time management

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze fromGreen Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.