Bar Team Leader: Elevate Service & Team Success

Flaming Grill - Bra_103; Horsham; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Apprenticeship opportunities

Employee assistance program

Discounts on brands

Wagestream access

Retail discounts

Job summary

Flaming Grill in Horsham is seeking a Team Leader to guide a busy shift, ensure high standards, and keep customers happy. You’ll lead by example, coordinate a friendly team, and support the management team during peak times.

You should have a keen eye for detail, strong English, and a can-do attitude. This role offers training, development opportunities, and employee benefits as part of our focus on welcoming places to work and dine.

Qualifications

• Proven ability to lead a team during busy shifts.
• Ensure high standards and exceptional customer service.
• Provide a warm welcome and memorable customer experience.
• Able to deputise for management and resolve issues.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for management and resolve issues in their absence.
• Coordinate the team to run shifts smoothly.
• Keep the bar safe, legal, and clean, addressing issues quickly.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

English proficiency

Safety and compliance

Job description

Flaming Grill in Horsham is seeking a Team Leader to guide a busy shift, ensure high standards, and keep customers happy. You’ll lead by example, coordinate a friendly team, and support the management team during peak times.

You should have a keen eye for detail, strong English, and a can-do attitude. This role offers training, development opportunities, and employee benefits as part of our focus on welcoming places to work and dine.