Bar Team Leader: Elevate Service & Smooth Shifts

Greeneking; Clifton Hampden; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career progression

Employee discounts

Wellbeing support

Family-friendly policies

Greene King Inns discounts

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King is seeking a proactive Team Leader to run a busy shift and ensure guests enjoy a warm, memorable experience. You will lead by example, support the front line, and work with the management team to keep service smooth.

You will deputise for managers, organise the team during peak times, maintain safety and cleanliness, and model high standards of service while resolving issues quickly.

Qualifications

• Strong customer service focus and ability to create memorable guest experiences.
• Proven track record in leading a team and delivering priority tasks on time.
• Clear communication and ability to supervise safety and allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to keep operations smooth.
• Ensure the bar is safe, legal, and clean, handling issues quickly and safely.

Skills

Customer service

Team leadership

Attention to detail

Communication skills

English fluency

Job description

Greene King is seeking a proactive Team Leader to run a busy shift and ensure guests enjoy a warm, memorable experience. You will lead by example, support the front line, and work with the management team to keep service smooth.

You will deputise for managers, organise the team during peak times, maintain safety and cleanliness, and model high standards of service while resolving issues quickly.