Bar Team Leader: Drive Guest Experience

Greene King; Thaxted; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career development

Discount on Greene King brands

Employee assistance program

Family-friendly policies

Menopause Friendly Employer

Discount on Greene King Inns & hotels

Refer a friend bonus up to £1,500

Wagestream

Retail discounts

Job summary

Greene King’s Venture Hotels arm is hiring a Team Leader for Swan Hotel in Thaxted. You’ll lead the shift, energise the team, ensure high standards, and keep guests happy. Deputise for management, resolve issues quickly, and maintain safety, legality and cleanliness across the bar and service areas.

We offer a competitive salary with strong progression, pension contributions, and a wide range of employee benefits to support your wellbeing and development within our brands.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues when absent.
• Help organise and coordinate the team during busy shifts.

Responsibilities

• Lead by example to ensure the shift runs smoothly and standards are high.
• Keep customers happy by delivering great service throughout the shift.
• Ensure bar area safety, legality, cleanliness and compliant operations.

Skills

Customer service

Team leadership

Shift coordination

Safety compliance

Allergen controls

Job description

Greene King’s Venture Hotels arm is hiring a Team Leader for Swan Hotel in Thaxted. You’ll lead the shift, energise the team, ensure high standards, and keep guests happy. Deputise for management, resolve issues quickly, and maintain safety, legality and cleanliness across the bar and service areas.

We offer a competitive salary with strong progression, pension contributions, and a wide range of employee benefits to support your wellbeing and development within our brands.