Bar Team Leader: Deliver Memorable Service & Smooth Shifts

Greeneking; Hitchin; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discount of 33% for you and 15% for,3?

Free employee assistance program - a?

Enhanced, family-friendly maternity/p?

Menopause Friendly Employer

Discount of 50% for you and 25% for你的

Refer a friend - up to £1,500 forrefe

Wagestream - access your wage before

Retail discounts - up to 30% off at...

Job summary

Greene King is seeking a Team Leader to guide a busy bar team, ensuring smooth shifts and high service standards. You’ll deputise for management, resolve issues quickly, and keep customers happy with a heartfelt, memorable experience.

Join a people-focused brand that values training, generous staff discounts, and welfare support. You’ll lead by example, think on your feet, and maintain a welcoming, safe, and compliant environment for guests and colleagues alike.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Eye for detail

Customer service

Team leadership

Problem solving

English proficiency

Job description

Greene King is seeking a Team Leader to guide a busy bar team, ensuring smooth shifts and high service standards. You’ll deputise for management, resolve issues quickly, and keep customers happy with a heartfelt, memorable experience.

Join a people-focused brand that values training, generous staff discounts, and welfare support. You’ll lead by example, think on your feet, and maintain a welcoming, safe, and compliant environment for guests and colleagues alike.