Bar Team Leader - Create Memorable Guest Experiences

Heritage - Bra_208; Cambourne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension

Training and development

Employee discounts

Refer a friend bonus up to £1,500

Wagestream access

Health and well-being support

Job summary

Heritage - Bra_208 is seeking a proactive Team Leader to guide a busy shift in our hospitality operation. You’ll lead by example, ensuring the team has what it needs to deliver warm, memorable service and maintain high standards throughout every service window.

You’ll deputise for managers, coordinate the squad, uphold safety and legal requirements, and handle issues swiftly to keep customers happy. A positive attitude and fluent English are essential to thrive in this fast-paced role.

Qualifications

• Experience leading a busy hospitality team during shifts.
• Able to maintain high standards of service and safety.
• Strong English language skills, both verbal and written.
• Ability to resolve issues quickly in a fast-paced environment.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Leadership

Team motivation

Problem solving

Communication

Job description

Heritage - Bra_208 is seeking a proactive Team Leader to guide a busy shift in our hospitality operation. You’ll lead by example, ensuring the team has what it needs to deliver warm, memorable service and maintain high standards throughout every service window.

You’ll deputise for managers, coordinate the squad, uphold safety and legal requirements, and handle issues swiftly to keep customers happy. A positive attitude and fluent English are essential to thrive in this fast-paced role.