Hospitality Team Leader – Create Memorable Experiences

Purchaseyourfreedom; Chester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance program

Career development

Wagestream access

Job summary

Pub & Grill in Chester is seeking a Team Leader to guide the shift, ensuring high standards and keeping customers happy throughout service. You’ll lead by example, support colleagues, and help maintain a welcoming atmosphere.

You will deputise for management, coordinate the team during busy periods, and ensure safety, legality, and cleanliness on the floor with a proactive, can-do approach.

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to run smoothly.
• Ensure the bar is safe, legal, and clean, addressing issues quickly and safely.

Responsibilities

• Lead the team during shifts and maintain high service standards.
• Support management in daily operations and guest satisfaction.
• Coordinate tasks to ensure efficient, clockwork service during peak times.
• Maintain safety, allergen controls, and cleanliness across the venue.

Skills

Team leadership

Customer service

Adaptability

Attention to detail

English proficiency

Job description

Pub & Grill in Chester is seeking a Team Leader to guide the shift, ensuring high standards and keeping customers happy throughout service. You’ll lead by example, support colleagues, and help maintain a welcoming atmosphere.

You will deputise for management, coordinate the team during busy periods, and ensure safety, legality, and cleanliness on the floor with a proactive, can-do approach.