Bar Supervisor: Lead Team & Elevate Guest Experience

The QHotels Collection; Hexham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across golf including member

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Various learning & development

Employee Assistance Program – Hosp it

Refer a friend scheme

Free parking

Job summary

Slaley Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is looking for a hands-on supervisor to lead frontline teams in Hexham. You will ensure a high standard of guest experience, coordinate service in a fast-paced hospitality setting, and train staff to upsell promotions and deliver exceptional service.

Located in Hexham, our 4* hotel with a 141-bedroom capacity and a premier golf course offers a dynamic environment with extensive dining options and guest services.

Qualifications

• Previous supervisory experience in hospitality food & beverage
• Able to work in a professional, efficient, high-quality service operation
• Good knowledge on wines and spirits
• Excellent team motivator and team builder

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions with trained staff.

Skills

Supervisory experience

Team leadership

Guest service mindset

Upselling knowledge

Tools

Wine knowledge

Job description

Slaley Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is looking for a hands-on supervisor to lead frontline teams in Hexham. You will ensure a high standard of guest experience, coordinate service in a fast-paced hospitality setting, and train staff to upsell promotions and deliver exceptional service.

Located in Hexham, our 4* hotel with a 141-bedroom capacity and a premier golf course offers a dynamic environment with extensive dining options and guest services.