Guest-Focused F&B Team Member | Growth & Perks

Slaley Hall - Events Operations; Hexham; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Free health club membership

Discounts on golf and hotel services

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Slaley Hall - Events Operations in Hexham is seeking individuals who have a passion for exceptional guest service. The role involves being stationed in various Food & Beverage areas to ensure guest satisfaction and adherence to brand standards. Strong customer service skills, good organizational abilities, and the capacity to work under pressure are essential.

Join a prestigious 4-star hotel that is dedicated to diversity, inclusion, and equal opportunities, and be part of an award-winning team that prioritizes guest experience.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills essential.
• Good time management and organizational skills required.
• Ability to work effectively under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards in various Food & Beverage areas.
• Stay updated on pricing and promotions to maximize sales.

Skills

Exceptional guest service

Strong customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Slaley Hall - Events Operations in Hexham is seeking individuals who have a passion for exceptional guest service. The role involves being stationed in various Food & Beverage areas to ensure guest satisfaction and adherence to brand standards. Strong customer service skills, good organizational abilities, and the capacity to work under pressure are essential.

Join a prestigious 4-star hotel that is dedicated to diversity, inclusion, and equal opportunities, and be part of an award-winning team that prioritizes guest experience.