Bar Supervisor

The QHotels Collection; Hexham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across golf including member

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Various learning & development

Employee Assistance Program – Hosp it

Refer a friend scheme

Free parking

Job summary

Slaley Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is looking for a hands-on supervisor to lead frontline teams in Hexham. You will ensure a high standard of guest experience, coordinate service in a fast-paced hospitality setting, and train staff to upsell promotions and deliver exceptional service.

Located in Hexham, our 4* hotel with a 141-bedroom capacity and a premier golf course offers a dynamic environment with extensive dining options and guest services.

Qualifications

• Previous supervisory experience in hospitality food & beverage
• Able to work in a professional, efficient, high-quality service operation
• Good knowledge on wines and spirits
• Excellent team motivator and team builder

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions with trained staff.

Skills

Supervisory experience

Team leadership

Guest service mindset

Upselling knowledge

Tools

Wine knowledge

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience.working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

• Previousexperience in asupervisory role in a hospitality food & beverage department
• Ability of working in aprofessional, efficient, high quality, service-oriented operation
• A good knowledge on wines andspirits
• Excellent team motivator andteam builder

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be aDisability Confidentemployer and we are committed to diversity,inclusion,and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze fromGreen Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed theArmed Forces Covenantachieving the Silver Award.