Guest-Centric F&B Manager | Lead Service & Revenue

Slaley Hall Hotel, Spa & Golf Resort; Hexham; On-site; GBP 36,000 - 56,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across golf: membership, g u

Discounts across The QHotelsCollection

Family & Friends discounts in QHotels

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program - Hospital

Refer a friend scheme

Free parking

And more perks

Job summary

Slaley Hall Hotel, Spa & Golf Resort is a four‑star, 141‑bedroom venue set in 1000 acres with a 36‑hole championship golf course in Hexham. Dining options include Hadrian’s Brasserie, Tommy Craig’s Bar, the Claret Jug restaurant and a Whisky snug, plus afternoon tea, private dining and meetings spaces.

The leisure facilities include a gym, pool, sauna and spa. The QHotels Collection supports Disability Confident employment and green tourism awards, with adjustments available for recruitment and

Qualifications

• Previous experience within a food & beverage department in a hotel or similar.
• People management experience.
• Quality and standards driven.
• Outstanding customer service skills.
• Strong knowledge of all things food & beverage.

Responsibilities

• Lead an F&B team across all hotel outlets including conference & events, restaurant, bar and room service.
• Ensure delivery of the highest guest service and maximise revenue opportunities.

Skills

People management

Customer service

Food & beverage knowledge

Quality standards

Leadership

Job description

Slaley Hall Hotel, Spa & Golf Resort is a four‑star, 141‑bedroom venue set in 1000 acres with a 36‑hole championship golf course in Hexham. Dining options include Hadrian’s Brasserie, Tommy Craig’s Bar, the Claret Jug restaurant and a Whisky snug, plus afternoon tea, private dining and meetings spaces.

The leisure facilities include a gym, pool, sauna and spa. The QHotels Collection supports Disability Confident employment and green tourism awards, with adjustments available for recruitment and