Bar Supervisor – Lead Guest Experience

Heartwood Collection; Egham; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral bonus up to £1,500

50% off food at Heartwood Inns or Brab

Birthday gift

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a dedicated Supervisor to lead guest-facing service on the floor across our pubs and brasseries. You will support management during shifts, help with setup and close-downs, and ensure guests feel valued through attentive service.

We value a proactive, people-oriented approach and prefer candidates with at least 1 year in a fast-paced fresh-food restaurant. Competitive benefits accompany your role within the Heartwood Collection family.

Qualifications

• At least 1 year of experience in a fast-paced, fresh food restaurant.
• People skills and guest-focused approach.
• Willing to assist management and supervise on the floor.

Responsibilities

• Look after elements of service and support team on the floor.
• Assist management with shift setup and close downs.

Skills

People skills

Guest service

Floor supervision

Shift setup/close

Job description

Heartwood Collection is seeking a dedicated Supervisor to lead guest-facing service on the floor across our pubs and brasseries. You will support management during shifts, help with setup and close-downs, and ensure guests feel valued through attentive service.

We value a proactive, people-oriented approach and prefer candidates with at least 1 year in a fast-paced fresh-food restaurant. Competitive benefits accompany your role within the Heartwood Collection family.