Bar Supervisor: Lead Service & Guest Experience

Heartwood Inns; Englefield Green; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Referral bonus

Staff discounts

Birthday gift

Long service recognition

Early pay access

Cycle to Work Scheme

Job summary

Heartwood Collection is hiring a Supervisor to lead on the floor, support management, and ensure exceptional guest experiences across its cosy pubs and brasseries. The role emphasizes hands-on leadership during shifts and collaboration with the team to maintain service excellence.

Ideal candidates will have at least 1 year in a fast-paced fresh food environment and a passion for hospitality. The company offers training, pay at National Living Wage + TRONC, and progression opportunities across

Qualifications

• Experience in a fast-paced hospitality environment preferred.
• Ability to mentor and support team on floor.
• Confident in assisting management with shift setup and closeouts.

Responsibilities

• Oversee service on the floor and assist management with shift setup and closeouts.
• Support and develop team members to ensure guest satisfaction.
• Maintain high standards of service in a busy pub/restaurant setting.

Skills

People skills

Team supervision

Guest service

Job description

Heartwood Collection is hiring a Supervisor to lead on the floor, support management, and ensure exceptional guest experiences across its cosy pubs and brasseries. The role emphasizes hands-on leadership during shifts and collaboration with the team to maintain service excellence.

Ideal candidates will have at least 1 year in a fast-paced fresh food environment and a passion for hospitality. The company offers training, pay at National Living Wage + TRONC, and progression opportunities across