Bar & Floor Maestro: Stellar Service & Smooth Ops

Signature Group; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount 25-50%

Employee Assistance Programme

Extra annual leave

Job summary

Signature Group in Scotland is seeking team-minded individuals for Bar and Floor Duties across its venues. You will greet customers, prepare drinks, manage the floor, and ensure safe, accurate cash handling while delivering exceptional service.

Join a team that values teamwork, food and drink knowledge, and smooth operations across 21 venues in Scotland, including Cold Town House and The Spiritualist. Staff discounts and an Employee Assistance Programme are among the benefits.

Qualifications

• Customer service excellence to engage with customers and resolve issues.
• Clear and effective communication with customers and colleagues.
• Ability to juggle multiple tasks while maintaining attention to detail.
• Work well as part of a team and support colleagues on bar and floor.
• Solid understanding of drinks, recipes, menu items and bar equipment.

Responsibilities

• Greet and serve customers with a friendly, professional manner.
• Prepare and serve drinks, manage bar area efficiently, fulfill orders quickly and accurately.
• Oversee floor area, ensure tables are clean, orders taken promptly, customers satisfied.
• Adhere to health, safety and hygiene regulations to keep bar and floor safe.
• Process customer payments accurately and manage cash registers.

Skills

Customer Service Excellence

Communication Skills

Multi-tasking & Time Management

Teamwork & Collaboration

Knowledge of Food & Drink

Job description

Signature Group in Scotland is seeking team-minded individuals for Bar and Floor Duties across its venues. You will greet customers, prepare drinks, manage the floor, and ensure safe, accurate cash handling while delivering exceptional service.

Join a team that values teamwork, food and drink knowledge, and smooth operations across 21 venues in Scotland, including Cold Town House and The Spiritualist. Staff discounts and an Employee Assistance Programme are among the benefits.