Bar and Floor

Church On The Hill; Scotland; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Staff discount 25-50% on F&B

Employee assistance programme

Extra annual leave days

Job summary

Signature Group is seeking staff for bar and floor duties across its venues in Scotland. You will greet customers, take orders, and ensure a welcoming, efficient service environment.

The role includes drink preparation, maintaining bar and floor cleanliness, and managing transactions with accuracy. Candidates should have strong customer service skills, clear communication, and the ability to multi-task in a fast-paced setting.

Qualifications

• Strong customer service orientation and problem-solving.
• Clear and effective communication with customers and staff.
• Ability to juggle multiple tasks while maintaining attention to detail.
• Team player with collaborative mindset.
• Solid knowledge of drinks, menu items, and bar equipment.

Responsibilities

• Greet customers and take orders at the bar and floor.
• Prepare and serve drinks; ensure fast, accurate service.
• Maintain cleanliness of bar and dining areas.
• Handle cash payments and balance cash registers.
• Ensure health and safety compliance.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Food & drink

Job description

Bar and Floor Duties

Customer Service – Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.

Bar Operations

Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.

Floor Management

Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.

Health & Safety Compliance

Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.

Cash Handling & Transactions

Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.

Required Skills

Customer Service Excellence – Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.

Communication Skills

Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.

Multi-tasking & Time Management

Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.

Teamwork & Collaboration

Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.

Knowledge of Food & Drink

A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.

Benefits

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.