Bar and Floor (Full-Time)

Signature Group; St Andrews; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount 25%–50% on F&B

Employee Assistance Programme

Extra annual leave days

Job summary

Signature Group is seeking team members for Bar and Floor Duties at our venues across Scotland. You will greet customers, prepare drinks, oversee floor service, and ensure a welcoming, efficient experience from entry to exit.

Responsibilities include handling cash, following health and safety policies, and collaborating with colleagues to deliver high standards of service. Training is provided to support growth within Signature Group.

Qualifications

• Customer service excellence with the ability to engage and resolve issues.
• Clear and effective communication with customers and colleagues.
• Ability to juggle multiple tasks while maintaining attention to detail.
• Team player capable of supporting bar and floor colleagues.
• Solid understanding of drinks, menus and bar equipment.

Responsibilities

• Greet and serve customers in a friendly, professional manner.
• Prepare and serve drinks; manage the bar area efficiently.
• Assist on the floor to ensure tables are clean and orders are taken promptly.
• Follow health, safety and hygiene regulations at all times.
• Process customer payments and manage cash transactions.

Skills

Customer Service Excellence

Communication Skills

Multi-tasking & Time Management

Teamwork & Collaboration

Knowledge of Food & Drink

Job description

Bar and Floor Duties

Customer Service – Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.

Bar Operations – Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.

Floor Management – Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.

Health & Safety Compliance – Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.

Cash Handling & Transactions – Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.

Required Skills

Customer Service Excellence – Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.

Communication Skills – Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.

Multi-tasking & Time Management – Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.

Teamwork & Collaboration – Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.

Knowledge of Food & Drink – A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.

Benefits

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.