Bar And Waiting Team Member

Jw Lees; Mobberley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay with tips and tronc

Profit share bonus

30% discount on food and drink

50% off food on shift

Wellbeing support

Career development programmes

Access to JW BenefitHub

Job summary

JW Lees in Mobberley, England, is looking for Bar and Waiting Team Members to join our fabulous team. You will be totally focused on our customers, delivering best in class service and tailoring your approach to each guest.

We offer competitive pay with cash tips and tronc, a profit share bonus, 30% discount across our pubs, inns and hotels, 50% off food when on shift, wellbeing support, and strong opportunities to grow your hospitality career with our development programmes.

Qualifications

• Customer-focused with ability to tailor service to the customer.
• Supportive team player who helps out as needed.
• Willingness to learn about JW Lees beers and products.

Responsibilities

• Deliver excellent customer service and tailor service to the customer.
• Support teammates and contribute to a friendly team culture.
• Learn about JW Lees beers and confidently recommend food and drink.
• Be proactive, eager to grow in hospitality.

Skills

Customer service

Teamwork

Hospitality

Brand ambassador

Be proactive

Job description

Bar and Waiting Team Member JW Lees•Mobberley, England, United Kingdom

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Full-time