Bar and Waiting Team Member

Boot & Shoe; Bailrigg; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Cash tips and tronc

Profit share bonus

30% discount on food and drink

50% off food on shift

Discounted hotel stays

Wellbeing support

Career development programmes

Enhanced family policies

Access JW BenefitHub discounts

Job summary

JW Lees is seeking Bar and Waiting Team Members to join our fabulous team. You will be totally focused on our customers, providing best in class service and tailoring your service to suit the customer.

We offer competitive pay with tips and tronc, a profit share bonus, staff discounts on food and drink, wellbeing support, and clear opportunities to grow your career through our development programmes. We are a family-owned business with almost 200 years of brewing heritage, operating pubs, inns

Qualifications

• Previous hospitality experience isn’t essential.
• Proactive, supportive and passionate about hospitality.

Responsibilities

• Deliver best in class customer service tailored to the guest.
• Support teammates across shifts as part of a family.
• Know our beers and proudly represent the brewery.
• Recommend food and drinks to customers as brand ambassadors.
• Be proactive and take initiative to help where needed.

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage