Bar and Waiting Team Member

Stanneylands; Wilmslow; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Cash tips & tronc

Annual profit share

30% discount on food and drink

50% off on shift food

Discounted stays in hotels

Wellbeing support

Development programmes

Enhanced parental policies

Discounts via JW BenefitHub

Job summary

JW Lees is seeking Bar and Waiting Team Members to join our fabulous team across our pubs, inns and hotels. You will deliver best in class customer service, be proactive and friendly, and help create memorable experiences for guests.

You will learn about our beers, support your teammates, and enjoy competitive pay with tips and extensive discounts. Previous hospitality experience isn’t essential, but passion and teamwork matter.

Qualifications

• Friendly and proactive attitude with passion for hospitality.
• No prior experience required, training provided.
• Strong customer service mindset and teamwork.

Responsibilities

• Provide best in class customer service tailored to each guest.
• Support teammates across all areas; work as a family.
• Know our beers and recommend food and drinks.
• Be confident in promoting our drinks and menu.
• Previous experience isn't essential, but be proactive and passionate.

Skills

Customer service

Team player

Hospitality

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers - we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage