Bar and Waiting Team Member - Huntsman

JW Lees; Holmfirth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Profit share bonus

Cash tips

30% food & drink discount

50% off food on shift

Hotel and inn discounts

Wellbeing support

Career development programs

JW BenefitHub access

Maternity/paternity/adoption policies

Job summary

JW Lees in Holmfirth is seeking a Bar and Waiting Team Member to join our friendly pub team. You will deliver excellent customer service, upsell food and drinks, and help create memorable guest experiences.

Previous hospitality experience isn’t essential, but a proactive, friendly attitude and passion for beer are valued. We offer competitive pay with tips, staff discounts, wellbeing support, and opportunities to develop your career within our family-owned brewery.

Qualifications

• Customer service focus in a pub/hospitality environment.
• Team collaboration and supporting colleagues.
• Willingness to learn about our beers and menu.

Responsibilities

• Provide best-in-class customer service tailored to the guest.
• Support teammates and assist across front-of-house duties.
• Recommend food and drinks to guests to enhance their experience.

Skills

Customer service

Team player

Proactive attitude

Hospitality passion

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together