Bank Staff - Support Service Relief Worker

Thirteen Group; Tees Valley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Hourly pay £12.93

Job summary

Thirteen Group is seeking a Support Service Relief Worker (Bank Staff) to cover shifts across Tees Valley and Durham. You’ll pick up flexible shifts to fit around other commitments, assisting with tenancy support, money management and wellbeing.

Role involves lone working at times and contributing to support plans and risk assessments. Driving licence or access to a vehicle is recommended due to regional coverage.

Qualifications

• Passionate about helping people and making a difference.
• Experience supporting customers to develop skills for independent living and building positive relationships.
• Understanding safeguarding importance in client support.
• Ability to stay calm under pressure and use initiative.

Responsibilities

• Support in managing tenancies and money within housing schemes.
• Provide guidance on health and wellbeing and risk assessments.
• Occasional lone-working as required and flexible shift coverage.

Skills

Flexibility

Reliability

Driving licence

Job description

Join us as a Support Service Relief Worker (Bank Staff) at Thirteen Group!

Role Overview

Thirteen Group is on the lookout for Support Service Relief Workers (Bank Staff) to join our Care and Support team across Tees Valley or Durham. Offering you flexibility in the days you work; our bank Support Service Relief Worker roles enable you to pick up shifts, that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements. You can choose your own shifts and the venues. This is not a personal care/healthcare role.

Thirteen Benefits

• Hourly Pay - £12.93 per hour

Key Responsibilities

• Our supported housing schemes provide services for a wide range of customers including homeless people, families, women living in a domestic abuse refuge and young parents. You’ll provide support in managing tenancies, manging money, and supporting with health and wellbeing.
• Lone working will be expected from time to time.
• You’ll contribute to support plans and risk assessments.

About You

• Passionate about supporting people and making a difference to the lives of our customers.
• Experience working with customers from supporting in developing skills to live independently, to building and maintaining positive relationships.
• Previous experience in supporting clients and understanding the importance of safeguarding.
• Your confidence dealing with stressful situations and using your initiative will enable you to work effectively.
• You’ll be flexible and reliable.
• A full UK driving licence or access to a vehicle and ability to travel across the region as required is recommended due to our support services stretching across the boundaries of the North East but is not deemed essential as you can choose from the available shifts that suit you.

Why Thirteen Group?

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.

• Join a team that’s local at heart but welcomes talent from everywhere.
• Be part of an organisation that values diversity and inclusivity.
• Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

We have schemes in Durham, Sunderland, Hartlepool and Middlesbrough. If your application is successful and you are invited to interview, we will provide you with a document regarding the schemes and what the role entails in more detail. For more details, please refer to the attached documents. If you’d like to talk more about the role please contact Samantha Hornsby for an informal discussion. Sam can be contacted on 07977 483015.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day.