Bank Receptionist

Cygnet Health Care; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a friendly and professional Bank Receptionist to join their team at Cygnet Kenney House. This role involves creating a welcoming environment for visitors and staff while managing reception duties. The ideal candidate will be organized, have excellent communication skills, and be experienced in customer service. Enjoy strong career progression opportunities and various perks, including discounts and a pension scheme.

Benefits

Strong career progression opportunities

Expert supervision & support

Pension scheme

Cycle to work scheme

Employee discount savings

Qualifications

• Experienced receptionist/administrator with customer/client interaction.
• Computer literate with knowledge of telephone systems.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify appropriate staff.
• Answer and transfer incoming calls.

Skills

Communication

Organizational Skills

Customer Service

Education

GCSE Maths

GCSE English

Tools

Windows

Word

Excel

Outlook

Job description

We are looking for a friendly, professional Bank Receptionist with a passion for making a difference to others.

You'll be working Bank Shifts (across 7 days when required) at Cygnet Kenney House, helping provide a safe, welcoming environment for colleagues, visitors, and the people in our care.

Cygnet Kenney House is our new hospital for women, located in Oldham. The services provide a safe and secure care pathway for women with mental health needs and are now open.

We have collaborated with the NHS to develop services to support women from the North West to be treated closer to home. There are three wards at Cygnet Kenney House: Billington Ward, a 12-bed specialist Psychiatric Intensive Care Unit (PICU); Baldock Ward, a 16-bed Acute service; and Harben Ward, a 16-bed mental health rehabilitation and recovery service.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel, and leisure discounts—as well as a range of healthcare and financial benefits—to support you in being happy both in and out of work.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organization that cares about helping people.

Your day-to-day...

1. Provide a professional, welcoming reception experience
2. Greet visitors & notify the appropriate staff of their arrival
3. Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
4. Answer & transfer all incoming calls & take messages where appropriate
5. Sort & distribute post
6. Assist with general office duties as required
7. Keep the reception area clean & tidy
8. Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount savings

You are...

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to make a positive difference in their lives.