Bank Receptionist

NHS Scotland; Dundee; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Relief Receptionist, where your skills in communication and customer service will shine. This role requires flexibility and a commitment to providing exceptional support to our team, covering shifts as needed. You will gain valuable experience in NHS administration systems and contribute to a diverse and inclusive workplace. If you are ready to make a difference in the lives of patients and staff alike, this opportunity is perfect for you.

Qualifications

• Experience in reception and administrative duties.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Provide cover for various shifts as needed.
• Ensure adherence to mandatory Induction Standards.

Skills

IT Skills

Communication Skills

Customer Service Skills

Administrative Duties

Knowledge of NHS Systems

Tools

Trakcare

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Vacancy: Relief Receptionist

We are seeking an experienced receptionist to join our bank/relief Reception team. The role requires a flexible, committed approach, accurate IT skills, excellent communication and customer service skills, and experience in general administrative duties. Knowledge of NHS administration systems, including Trakcare, would be advantageous.

This position involves providing cover on an ‘as and when required’ basis for various daytime, evening, and night shifts, including weekdays, weekends, and public holidays, during periods of planned and short-notice staff absence.

Candidates must be available for up to 4 weeks of on-the-job training, scheduled Monday to Friday, 12:00-20:00.

You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to adhere to the Code of Conduct throughout your employment.

For informal enquiries, contact Fiona Penny at 01382 633896 or [e-mail].

Application Process and Additional Information

• Apply via the Jobtrain platform; do not upload a CV, as it will not be used for shortlisting.
• Application deadline is midnight on the closing date specified.
• For assistance with the application process, visit: https://www.careers.nhs.scot/how-to-apply/application-process/
• View our accessibility statement here: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• If invited to interview and participating in the Job Interview Guarantee Scheme, contact the Hiring Manager to discuss any special requirements.
• Ensure your email address is accurate, as all correspondence will be via email. Check your email regularly, including junk/spam folders.
• For system support, contact the Jobtrain Candidate Support Hub at https://jobseekersupport.jobtrain.co.uk/support/home.
• Use the browsers "Google Chrome" or "Microsoft Edge" for optimal experience.
• Once submitted, applications cannot be amended.
• Internal candidates should update their Jobtrain profile to reflect NHS Tayside employment status.