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Bank Receptionist

NHS National Services Scotland

Dundee

On-site

GBP 20,000 - 30,000

Full time

8 days ago

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Job summary

Join a forward-thinking organization as a receptionist, where your skills in communication and administration will shine. This role requires flexibility and a commitment to providing excellent customer service. You'll be part of a dynamic team, covering shifts as needed and supporting the NHS's mission to serve the community. If you're dedicated, adaptable, and eager to contribute to healthcare, this is the perfect opportunity for you to make a difference in people's lives.

Qualifications

  • Experience in a receptionist role with strong IT and communication skills.
  • Ability to manage administrative duties effectively.

Responsibilities

  • Provide cover for reception duties during various shifts.
  • Assist with general administrative tasks and customer inquiries.

Skills

IT Skills
Communication Skills
Customer Service Skills
Administrative Duties

Education

High School Diploma
Relevant Certifications

Tools

Trakcare

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

A vacancy has arisen for an experienced receptionist to join our bank/relief Reception team. A flexible, committed approach is essential to this role as are accurate IT skills along with excellent communication/customer skills and experience of general administrative duties evidenced through previous roles. Knowledge of NHS administration systems, including Trakcare, would be advantageous.

We require individuals to provide cover, on an ‘as and when required’ basis, for a range of daytime, evening and night shifts including weekdays, weekends and public holidays during periods of planned and short notice staff absence.

Candidates must initially be available to undertake on the job training for up to 4 weeks during Mondays to Fridays 12:00-20:00 hours.

You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Fiona Penny on telephone 01382 633896 or fiona.penny@nhs.scot

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

  • You should apply for this post by completing the application process on Jobtrain.
  • DO NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date.
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
  • Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
  • Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
  • Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
  • Once you have submitted your application form you will be unable to make any amendments

Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside


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