Bank Porter

NHS; North Tyneside; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in North Tyneside seeks motivated Bank Porters to provide essential support in conveying patients and assisting in various services. The role offers flexible hours and competitive pay rates, including enhanced rates for unsociable hours. Ideal candidates will have excellent communication skills and a commitment to providing quality care. Opportunities for personal development are included, along with the ability to choose shifts from home.

Benefits

Flexible hours

Competitive pay rates

Paid annual leave

Access to staff wellbeing services

Eligible for NHS staff discounts

Free uniform

Qualifications

• Reliable, enthusiastic, motivated.
• Ability to follow procedures for security.

Responsibilities

• Assist in the direction of patients and visitors.
• Conveyance and movement of patients by wheelchair, stretcher, etc.
• Collection and delivery of linen, refuse, and medical supplies.

Skills

Communication skills

Knowledge of security procedures

Education

General education

Job description

Bank Porter

The closing date is 11 December 2025

Northumbria Healthcare Facilities Management (NHFM) provides specialist project management, estates maintenance and a full range of facilities services. Please note that NHFML is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS. Please note the terms and conditions are closely aligned to that of the NHS.

We require reliable, enthusiastic and motivated Porters to join our bank to work at Berwick. In return you can offer you:

• Flexible hours; choose when and where you want to work
• Competitive pay rates; including enhanced pay for unsociable hours
• Paid annual leave
• A fast‑track recruitment process if you move to a substantive role
• Opportunities to work in different wards and departments, including community, dental and specialist services
• Access to Services, such as those provided by our Staff Wellbeing Team
• Ability to book your shifts from home using our online portal
• Option to block‑book shifts in a set period
• SMS notifications of shift availability
• Access to staff newsletters and bulletins
• Eligible for various local and national discounts which are available to NHS staff
• Free uniform, where applicable

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Our porters provide a variety of services to patients and departments, including conveying and moving of patients by wheelchair, trolley, bed etc., the collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.

The role is to support high standards of care to patients accessing our services. You will need to embrace our trust values, demonstrate excellent communication skills, and have a flexible approach to your work.

We particularly require bank porters who can cover shifts in Berwick and potentially Alnwick.

We have a variety of shifts across 7 days a week and there will be hours to suit all; our expectation is that you pick up a minimum of two shifts per month. Our standard hourly pay is approx. £12.51. We offer hourly pay enhancements for shifts covered at night and over the weekends. This equates to approx. £17.63 per hour on a Saturday or any weekday between the hours of 8pm and 6am, or £22.90 per hour on a Sunday or public holiday.

About us

Northumbria Healthcare Facilities Management (NHFM) covers a large geographical area, providing safe and high‑quality care in both hospital and community settings. As such we need to be able to respond quickly to meet demands caused by an increase in patient activity, staff holidays or illness. This is where our staff bank plays a vital role, providing service support 24 hours a day, 365 days of the year.

There are many reasons why people join the staff bank, some to supplement earnings, or to work around commitments such as childcare or studying, while others may wish to develop their skills and work experience. So, if having the flexibility to pick and choose your hours is important, then this may be your opportunity. Bank workers are expected to work a minimum of 2 shifts per month but if you want to work more you can. To find out more about the benefits of working on the bank visit our website www.yournorthumbriacareer.co.uk/staff-bank.

Please note that it is a requirement of NHFM that all successful applicants pay for their own DBS certificate if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Job responsibilities

The role includes:

• To assist in the direction of patients and visitors.
• The conveyance and movement of patients by wheelchair, stretcher etc.
• The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
• The sorting of incoming mail and franking of external mail as required.
• Reception and movement of medical gas cylinders within Health and Safety guidelines.
• Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
• Daily cleaning of external areas situated at hospital entrances.

Person Specification

Qualifications

• General education.
• A sound knowledge of Portering and security procedures, and the ability to follow procedures to ensure effective and efficient security systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northumbria Healthcare NHS Foundation Trust