Bank Patient Services Administrator – Flexible Hours & Pension

Nuffield Health; Haywards Heath; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership

Job summary

Nuffield Health Haywards Heath Hospital is hiring a Bank Patient Services Administrator to support front-line and back-office tasks at the Haywards Heath site. You will greet patients, manage calls, schedule appointments, and assist clinical teams with accuracy and care.

Training will be provided and a friendly, proactive approach is essential. The role is bank-based and requires flexibility to cover various shifts, including evenings and weekends as necessary.

Qualifications

• Strong customer service skills essential.
• Ability to handle a high volume of calls and visitors with professionalism.
• Accurate data input and ability to use hospital systems.

Responsibilities

• Meet and greet patients.
• Answer incoming calls and manage enquiries.
• Arrange and schedule appointments.
• Prepare clinic paperwork.
• Register patients and direct to departments as needed.
• Support clinical teams with administration.
• Maintain high accuracy in data entry and calendar management.
• Potential to cover evenings and weekends as required.
• Work across multiple departments when needed.

Skills

Customer service

Phone handling

Data entry

Attention to detail

IT basics

Tools

Microsoft Office

Job description

Nuffield Health Haywards Heath Hospital is hiring a Bank Patient Services Administrator to support front-line and back-office tasks at the Haywards Heath site. You will greet patients, manage calls, schedule appointments, and assist clinical teams with accuracy and care.

Training will be provided and a friendly, proactive approach is essential. The role is bank-based and requires flexibility to cover various shifts, including evenings and weekends as necessary.