Bank Patient Flow Co-ordinator

Surrey and Sussex Healthcare NHS Trust; Redhill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Redhill is seeking a candidate for a role focused on monitoring patient length of stay in the Emergency Department. The post holder will work with multidisciplinary teams to improve patient flow and provide administrative support to the Nurse in Charge. The ideal candidate will have essential experience and a good standard of written English. This position offers the opportunity to contribute to effective healthcare services in a supportive environment.

Benefits

Flexible working

Health and wellbeing support

Inclusive work environment

Qualifications

• Evidence of a good standard of written English appropriate to the role.
• A complete and accurate application.
• Suitability for role evidenced in supporting statement.

Responsibilities

• Monitor patient length of stay in the Emergency Department.
• Assist departmental staff to facilitate patient movement.
• Liaise with the site team and clinical staff for patient flow.

Skills

Good standard of written English

Essential experience for role

Trust values and behaviours evidence

Education

Necessary mandatory professional/clinical registration

Job description

Responsible for monitoring patient length of stay in the Emergency Department (ED), working with the multidisciplinary teams to minimise breaches of the national target, assisting departmental staff to facilitate patient movement through the department, liaising with the site team and clinical staff in other parts of the hospital to facilitate patient flow.

To support to the Nurse in Charge (NIC)/ Majors coordinator (MC) by providing general administrative support. The post holder will contribute to the efficient and effective running of the ED resulting in a significant reduction in patient journey times.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport.

We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. Staff benefits include flexible working, support networks, and a strong focus on health and wellbeing to help our teams thrive.

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Person Specification

Criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Hold the necessary mandatory professional/clinical registration
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.