Bank Branch Customer Service Advisor (NI)

Danske Bank; Armagh; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Starting salary: £25,000

22 days leave + 10 bank holidays

Private medical care

Extra holidays

Exclusive discounts

Free breakfast on site

Job summary

Danske Bank in Portadown, Banbridge, Newry and Armagh seeks a Customer Service Advisor to help personal and business customers, handle day-to-day banking queries, assist with digital questions, open new accounts, and promote products.

Join NI's leading bank with strong training, supportive team, and flexible branch hours. 9-5 Mon-Fri, Sat 9.45-3.15 (within 25 miles). Part-time options available; no banking experience required.

Qualifications

• Customer service experience preferably from retail, hospitality, or any customer-facing roles.
• Top-notch communication and relationship skills.
• A hunger to learn and adapt quickly.
• No banking experience needed - just the drive to make a positive impact and be a Danske Bank ambassador.

Responsibilities

• Handle customer day-to-day banking queries and assist with digital questions.
• Open new accounts and provide information on new products.
• Manage customer meetings, outreach calls, and respond to secure mails.
• Deliver outstanding customer service and be a Danske Bank ambassador.

Skills

Customer facing experience

Communication skills

Adaptability

Job description

Danske Bank in Portadown, Banbridge, Newry and Armagh seeks a Customer Service Advisor to help personal and business customers, handle day-to-day banking queries, assist with digital questions, open new accounts, and promote products.

Join NI's leading bank with strong training, supportive team, and flexible branch hours. 9-5 Mon-Fri, Sat 9.45-3.15 (within 25 miles). Part-time options available; no banking experience required.