Banking Customer Service Advisor – NI with Great Benefits

Danske Bank; Antrim; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

22 days leave

10 bank holidays

Private medical care

Danske Discounts

Free breakfast on site

Descripción de la vacante

Danske Bank is hiring a Customer Service Advisor for its Northern Ireland branch network, including Abbeycentre, Ballyclare, Ballymena, and Antrim. You will deliver outstanding service across personal and business banking, with a focus on in-branch support and digital guidance.

Training starts with a two-week program, followed by ongoing development in a supportive environment. Ideal candidates bring customer-facing experience, strong communication, and a drive to grow with Danske Bank.

Formación

• Experience in customer service from retail, hospitality, or any customer-facing roles.
• Strong communication and relationship-building abilities.
• Willingness to learn and adapt quickly.

Responsabilidades

• Handle customers' day-to-day banking queries and assist with digital questions.
• Open new accounts and provide information on new products.
• Manage customer meetings and outreach calls; respond to secure mails.

Conocimientos

Customer service

Communication skills

Adaptability

Descripción del empleo

Danske Bank is hiring a Customer Service Advisor for its Northern Ireland branch network, including Abbeycentre, Ballyclare, Ballymena, and Antrim. You will deliver outstanding service across personal and business banking, with a focus on in-branch support and digital guidance.

Training starts with a two-week program, followed by ongoing development in a supportive environment. Ideal candidates bring customer-facing experience, strong communication, and a drive to grow with Danske Bank.