Banking Customer Service Advisor – Growth & Benefits

Danske Bank; Ballyclare; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary £25k

22 days leave + 10 bank holidays

Private medical care

Extra holidays

Danske Discounts

Free breakfast on site

Job summary

Danske Bank in Northern Ireland is hiring a Customer Service Advisor to support Abbeycentre, Ballyclare, Ballymena and Antrim branches. You’ll handle daily banking queries, assist with digital questions and open new accounts, delivering our renowned customer service.

No banking experience is required—just a can-do attitude and willingness to learn. The role offers a starting salary of £25,000, a generous leave package, private medical care, and discounted benefits, with training to grow your

Qualifications

• Experience in customer-facing roles, preferably retail or hospitality.
• Strong communication and relationship-building abilities.
• Motivation to learn and adapt quickly in a banking environment.

Responsibilities

• Handle daily banking queries and assist with digital questions.
• Open new accounts and provide information on products.
• Manage customer meetings, outreach calls, and secure mails.
• Deliver outstanding customer service across branches.

Skills

Customer service experience

Communication skills

Willingness to learn

Job description

Danske Bank in Northern Ireland is hiring a Customer Service Advisor to support Abbeycentre, Ballyclare, Ballymena and Antrim branches. You’ll handle daily banking queries, assist with digital questions and open new accounts, delivering our renowned customer service.

No banking experience is required—just a can-do attitude and willingness to learn. The role offers a starting salary of £25,000, a generous leave package, private medical care, and discounted benefits, with training to grow your