Band 6 Care Co-ordinator

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 46,000 - 56,000; Full time

Job summary

A prominent healthcare provider in the UK is looking for a qualified Band 6 Care Coordinator. In this role, you will manage a caseload, develop personalized recovery plans, and collaborate with a multidisciplinary team to support service users in their recovery journey. Ideal candidates possess a professional qualification in mental health disciplines and demonstrate clinical experience. This position offers a competitive salary and opportunities for career development in a supportive environment.

Benefits

Generous pay, pensions and leave

Flexible working options

Career development opportunities

Keyworker housing benefits

NHS discounts

Cycle to work scheme

Staff restaurants

Qualifications

• Experience in managing a caseload as part of a community team.
• Experience in working with complex service users.
• Demonstrable skills in risk assessment and crisis management.

Responsibilities

• Lead care plans and deliver targeted interventions.
• Collaborate with a multidisciplinary team.
• Empower service users to take ownership of their care.

Skills

Clinical experience

Strong communication skills

Collaboration

Mental Health Law knowledge

Crisis management skills

Education

Recognized Professional Qualification in Social Work, Mental Health Nursing, Occupational Therapy, Psychology

Mentorship qualification

Master's degree in a relevant subject area

Job description

Go back South London and Maudsley NHS Foundation Trust

Band 6 Care Co-ordinator

The closing date is 23 December 2025

Are you a qualified mental health nurse, social worker, occupational therapist, or psychologist ready to make a real difference in people's lives? As a Band 6 Care Coordinator within Southwark Community Mental Health Services, you'll play a key role in supporting individuals on their journey to recovery. This is your opportunity to lead care plans, deliver targeted interventions, and help service users overcome barriers and build on their strengths.

In this role, you'll manage your own caseload, collaborate with a multidisciplinary team, and develop recovery-focused solutions tailored to each individual's needs. You'll empower service users to take ownership of their care while ensuring they have access to the resources and support they need to thrive. Your professional expertise and compassionate approach will create lasting positive impacts in a diverse and dynamic community.

We're seeking professionals with clinical experience, strong communication skills, and a passion for working collaboratively to promote independence and wellbeing. If you're ready to bring your expertise to a supportive team that values your development, we'd love for you to join us. Take the next step in your career today!

Main duties of the job

Job Purpose:

Mental Health Practitioners will be based within a Primary Care Mental Health Team (PCMHT) or a Neighbourhood based Community Mental Health Team (CMHT)

Working as part of a multi-disciplinary team alongside colleagues from a range of professional backgrounds, they will undertake assessments of need and coordinate the development of sustainable recovery-focussed care plans. They will provide practical support and carry out planned interventions to address assessed needs and to overcome barriers to access and social inclusion. Using a strengths-based approach they will support service-users to develop their own solutions, minimising long-term dependence on services through self-directed support and promoting the take-up of personal budgets where appropriate.

Key Responsibilities:

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector including the Community Care Act (2015) treatment legislation, the Mental Capacity Act (2005) and Community Treatment Orders (CTO

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:
• Counselling services
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Staff restaurants

Job responsibilities

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector including the Community Care Act (2015) treatment legislation, the Mental Capacity Act (2005) and Community Treatment Orders (CTO).

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

Co-ordinating care, communicating with other professionals involved in the care and ensuring regular reviews are held as required. This will include communication with other teams for example in-patient services through attendance at ward meetings and with interface services e.g. Addictions service and CAMHS services where appropriate.

Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others views, respect and value individuals from a diverse range of backgrounds.

Leading meetings with community team members on a regular basis to discuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities.

Recognising and addressing concerns about the physical health needs of service users with long term conditions (e.g. diabetes, asthma etc.); escalating these concerns as necessary to senior members of the multi-disciplinary team.

Promoting Recovery

Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seeking the cooperation of friends, relatives and carers following recovery principles and approaches.

Supporting service users to adopt recovery strategies that promote their wellbeing, healthy lifestyle, independence and self-care.

Risk Assessment and Risk Management

Reporting any incident or Serious Untoward Incidents that may take place in a community setting and provide reports and accurate records relating to the incident.

Working safely to ensure safe custody of medicines, sharps, and clinical equipment in a community setting; and reporting of all incidents following Trust Policy.

Recognising and responding appropriately to self-harm and suicide prevention regarding the risks in community settings, in line with Trust policies and training guidelines. (4) Understanding and working within the boundaries of the Lone Working Policy and awareness of Personal Safety in a community setting, including clear and updated communication with colleagues.

Responding to urgent situations, emergencies or crises using protocols specific to the local community setting.

Safeguarding and Duty of Candour

Understanding and implementing safeguarding procedures in a community setting; recognise, report and investigate safeguarding issues and raise safeguarding alerts if you suspect that a service user and/or carer has been exposed to harm or abuse.

Understanding and implementing of Duty of Candour with regard to the particular issues in a community setting.

Infection control

Understanding and implementing infection control measures in a community setting.

Administering and monitoring the side effects of medication according to NMC professional standards.

Having significant knowledge of medication used in a community setting and side effects.

Giving medication including IMI to the right patient, right medication, right dose, right route, and right time and giving the right education to patients. Ordering and appropriate storage of medication in a community setting.

Administration and Leadership

Ensuring that electronic patients records are complete. Writing reports and letters in a community setting.

Engaging in practice reflection through clinical supervision and reflective practice groups and contributing to the delivery of clinical supervision to junior staff.

Demonstrate leadership skills within the clinical context of the community, showing awareness of the challenges facing staff working in a community setting and supporting junior staff as appropriate.

Person Specification

Qualifications

• Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Occupational Therapy, Psychology or any allied medical profession.
• Mentorship qualification/practice placement educator or equivalent
• Masters degree in relevant subject area

Experience

• Relevant Mental Health clinical experience
• Experience of documenting and record keeping of clinical information
• Experience of working in a MDT setting
• Experience of working with difficult and complex service users
• Experience of working in a community team
• Experience of managing a caseload
• Experience of supporting practice development in clinical area

Knowledge, Ability and Skill

• Knowledge of clinical governance and audit
• Understanding of Care Coordination and the CPA process
• Ability to communicate informally and develop supportive relationships with clients, carers and other professionals
• Skills in clinical assessment/baseline mental health assessment
• Skills in risk assessment and risk management and crisis management
• Skilled in supervision of others, and in providing critical and constructive feedback.
• Problem solving, ability to identify problems, review options.
• Awareness/knowledge of the issues surrounding social inclusion for mental health service users

Other

• Forms very effective working relationships with colleagues
• Values diversity and responds constructively to discriminatory behaviour
• Self-aware & self-confident and intrinsically motivated to do a good job and motivate others
• Loyal and able to advocate for and show pride in the work area and organisation and demonstrates values of trust and NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£46,419 to £55,046 a yearper annum incl. of HCAs