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West Hertfordshire Teaching Hospitals is recruiting a Band 4 Business Administrator for our Private Care service. You will bring experience from administrative or customer service roles, with strong organisational, communication and IT skills, and you will handle confidential information in a busy environment.
This role supports widening patient choice and ensures high-quality service as Private Care grows.
You will bring experience from an administrative or customer service role, alongside strong organisational, communication and IT skills. You will be comfortable managing competing priorities, handling confidential information and working accurately in a busy environment. Healthcare or private patient experience would be helpful, but it is not essential; what matters most is your professional approach, willingness to learn and commitment to a positive patient experience. You will join West Hertfordshire Teaching Hospitals at an exciting point in our development. Our Private Care service has an important role in widening patient choice, making the best use of our clinical expertise and facilities, and generating income that can be reinvested in NHS services. You will have the opportunity to contribute ideas, build your knowledge and help shape a responsive, high-quality service as it grows. If you enjoy bringing order to complexity, building positive relationships and making a visible difference to patients, we would be pleased to hear from you.