Band 4 Private Administration Coordinator | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; Hampstead; Vor Ort; GBP 34.000 - 37.000; Vollzeit

Zusammenfassung

Royal Free London NHS Foundation Trust is seeking a Band 4 Private Administration Coordinator to ensure the smooth running of the Private Patients Unit (PPU). You will coordinate private patient appointments, admissions, day cases and diagnostics, working with consultants, referrers and staff to deliver seamless care.

The role involves a variable rota (Mon-Fri 7am–8pm) with occasional Saturdays and cross-site work to Hadley Wood Hospital, contributing to efficient patient journeys within the NHS

Qualifikationen

• Private Administration coordination experience preferred in NHS environment.
• Excellent communication and customer service skills.
• Team player with meticulous attention to detail.

Aufgaben

• Coordinate private patient appointments, admissions, day cases and diagnostics across the Private Patients Unit.
• Ensure smooth patient journeys from admission to follow-up and discharge.
• Cross-site working to Hadley Wood Hospital when required; liaise with consultants, referrers and staff.

Jobbeschreibung

Band 4 Private Administration Coordinator | Royal Free London NHS Foundation Trust

Company:

Company: Royal Free London NHS Foundation Trust

Salary: £34,186 - £37,389 per annum inclusive of HCAS

The Royal Free London Private Patients Unit (PPU) is a dynamic and fast paced workingenvironment which is rapidly changing to meet the demands of the service. This role isfor an individual interested in working alongside a supportive team that values hard workand invests in its people. If you enjoy working with people, have a great sense of

customer service and are keen to develop your career, then this is the place to be.

The post holder will be a member of the PPU administrative Team. Reporting to theAssistant Service Manager or Administration Supervisor and accountable to the ServiceManager.

The post holder will be responsible for the smooth-running of PPU, ensuring theprofessional and effective coordination of all private patient appointments, admissions,day cases and diagnostics. The post holder will be expected to identify and actionbarriers to optimal patient journeys and system flow from point of admission to follow-up

and discharge. They will act in partnership with colleagues within the Private PatientsUnit and other departments and sites to provide a seamless service to patients and otherkey stakeholders accessing services.

The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within a NHS environment. Reporting to the Private Patients Unit Administration Supervisor, you will be responsible for administering the Private Patients Unit’s administration services and daily functions.

Working a variable rota that runs Mondays to Fridays from 7am to 8pm with occasional Saturdays, you will be responsible for carrying out the daily administrative functions. You will engage with; patients, consultants, referrers and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service.

An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.

This position will also require cross site working to the Hadley Wood Hospital when required.

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

This advert closes on Thursday 5 Nov 2026

£34,186 - £37,389 per annum inclusive of HCAS

£34,186 - £37,389 per annum inclusive of HCAS