Band 3 Bank Administrator - Wiltshire Wide

Avon & Wiltshire Mental Health Partnership NHS Trust; Salisbury; Presencial; GBP 21.000 - 24.000; Jornada completa

Descripción de la vacante

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking Bank Receptionists to support reception across Fountain Way, Shearwater Lodge, Green Lane Hospital and Chippenham site. You will be the first point of contact for patients, visitors and staff, ensuring a welcoming, efficient experience.

The role requires excellent customer service, strong organisation and ability to adapt across sites. You will manage building access, assist with room bookings and communicate arrivals to clinicians,

Formación

• Experience in customer service or reception is preferred.
• Excellent communication and organisational skills.
• Able to maintain patient confidentiality.

Responsabilidades

• Greet patients and visitors and direct them appropriately.
• Manage access to buildings and assist with room bookings.
• Support site teams with administrative tasks as needed.

Descripción del empleo

Job overview

An opportunity has arisen to support AWP as a bank administrator.

In particular we are looking for an enthusiastic person who can support the admin services at Fountain Way and Shearwater Lodge and another that can support Green Lane Hospital and 32 New Road, Chippenham.

Job summary

We are looking for professional, organised, and customer-focused individuals to join our Bank team as a receptionist. This flexible role provides reception support across sites, ensuring patients, visitors, and colleagues receive a first-class service while supporting the smooth day-to-day operation the site. Successful candidates will be adaptable, proactive, and committed to delivering an excellent patient experience.

As a Bank Receptionist, you will provide reception support across sites, acting as a first point of contact for patients, visitors, and colleagues. You will manage access to the building, welcoming patients when they arrive for appointments and advising the clinician they have arrived, support colleagues with room bookings and ensure any new room booking enquiries are dealt with in a timely manner.

The role requires excellent customer service, strong organisational skills, flexibility, and a commitment to maintaining patient confidentiality at all times.