Bank Receptionist (Multi-Site) – Patient-Focused Admin

Avon & Wiltshire Mental Health Partnership NHS Trust; Salisbury; On-site; GBP 21,000 - 24,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking Bank Receptionists to support reception across Fountain Way, Shearwater Lodge, Green Lane Hospital and Chippenham site. You will be the first point of contact for patients, visitors and staff, ensuring a welcoming, efficient experience.

The role requires excellent customer service, strong organisation and ability to adapt across sites. You will manage building access, assist with room bookings and communicate arrivals to clinicians,

Qualifications

• Experience in customer service or reception is preferred.
• Excellent communication and organisational skills.
• Able to maintain patient confidentiality.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Manage access to buildings and assist with room bookings.
• Support site teams with administrative tasks as needed.

Job description

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking Bank Receptionists to support reception across Fountain Way, Shearwater Lodge, Green Lane Hospital and Chippenham site. You will be the first point of contact for patients, visitors and staff, ensuring a welcoming, efficient experience.

The role requires excellent customer service, strong organisation and ability to adapt across sites. You will manage building access, assist with room bookings and communicate arrivals to clinicians,