Bakery Team Member — Welcoming Service & Perks

Ole & Steen; Greater London; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Salary £12.71 per hour

50% discount at Ole & Steen locations

Free meals while working and unlimited

Uniforms provided

28 days holidays

Referral incentive scheme – up to £100

Job summary

Ole & Steen in London is seeking staff to provide outstanding customer service in a fast-paced bakery environment. You will greet guests warmly, share menu knowledge, and assist with orders and payments.

You’ll help maintain cleanliness, stock, and safety standards while preparing and assembling food as needed. Ideal candidates have excellent communication, can multitask under pressure, and stand for extended periods.

Qualifications

• Excellent customer service and the ability to engage with a diverse clientele.
• Strong communication and interpersonal abilities.
• Able to work efficiently in a fast-paced environment while multi-tasking.

Responsibilities

• Greet guests warmly and make them feel at home.
• Share knowledge of the menu to help guests choose.
• Enter orders correctly on the till and process payments accurately.
• Balance cash andmoney securely at end of shift.
• Maintain cleanliness and tidiness of your section and work areas.
• Keep kitchen and stores clean and compliant with Food Safety standards.
• Prepare and assemble food as required.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Stamina to stand long hours

Coffee equipment handling

Tools

POS till system

Job description

Ole & Steen in London is seeking staff to provide outstanding customer service in a fast-paced bakery environment. You will greet guests warmly, share menu knowledge, and assist with orders and payments.

You’ll help maintain cleanliness, stock, and safety standards while preparing and assembling food as needed. Ideal candidates have excellent communication, can multitask under pressure, and stand for extended periods.