Bakery Front-of-House Team Member — 50% Discount

Ole & Steen; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

50% discount at Ole & Steen

Free meal during shift

Uniform provided

28 days holidays

Referral incentive up to £1000

GP helpline

Job summary

Ole & Steen in London is looking for friendly hospitality staff to warmly greet guests, share menu knowledge, and ensure accurate till entries. You will take payments and balance cash at the end of your shift while keeping areas clean and stocked to brand standards.

This role requires excellent customer service, strong communication, and the ability to work in a fast-paced environment. Full-time or part-time contracts with hourly pay apply, alongside staff discounts and uniforms.

Qualifications

• Excellent customer service and ability to engage with diverse guests.
• Clear communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks.
• Attention to detail in cash handling and orders.
• Ability to stand for extended periods.
• Manual dexterity to operate coffee equipment safely.
• Tolerance for a noisy, lively setting.

Responsibilities

• Greet guests warmly and treat them like guests at home.
• Share menu knowledge and help guests make great choices.
• Enter orders on the till and process payments accurately.
• Balance cash and ensure secure handling at end of shift.
• Monitor stock, wastage, and coordinate re-orders as needed.
• Keep work areas clean, tidy, and stocked to brand standards.
• Maintain cleaning schedules and report faulty equipment.
• Present a smart appearance and meet brand standards.
• Prepare and assemble food according to standards.

Skills

Customer service

Communication

Multitasking

Attention to detail

Stamina

Safety awareness

Coffee equipment operation

Tools

POS till

Job description

Ole & Steen in London is looking for friendly hospitality staff to warmly greet guests, share menu knowledge, and ensure accurate till entries. You will take payments and balance cash at the end of your shift while keeping areas clean and stocked to brand standards.

This role requires excellent customer service, strong communication, and the ability to work in a fast-paced environment. Full-time or part-time contracts with hourly pay apply, alongside staff discounts and uniforms.