B2C Marketing Process Analyst - EMEA

ttiemea; Maidenhead; On-site; GBP 52,000 - 73,000; Full time

Job summary

Techtronic Industries (TTI) seeks a seasoned Business Analyst/Project Manager to partner with the EMEA Marketing team. You will drive changes, requirements, and testing across sales and marketing processes, including E-Commerce, and document data flows and user guides.

You will collaborate with BPOs, development and IT to deliver roadmaps, facilitate workshops, and ensure solutions are fit for purpose while maintaining strong stakeholder relationships.

Qualifications

• Minimum 5 years as a business analyst and/or project manager.
• Experience with Salesforce Marketing Cloud and SAP is desirable.
• Strong ability to capture requirements and translate them into clear user stories.

Responsibilities

• Partner with EMEA Marketing to drive changes and projects.
• Plan a roadmap of changes and support testing and training.
• Develop business requirements, data flows and user guides.
• Coordinate UAT efforts with IT and business users.
• Identify opportunities for process improvement and optimization.

Skills

Stakeholder communication

Requirements gathering

Process improvement

User acceptance testing

Tools

Salesforce Marketing Cloud

SAP

Job description

Techtronic Industries (TTI) seeks a seasoned Business Analyst/Project Manager to partner with the EMEA Marketing team. You will drive changes, requirements, and testing across sales and marketing processes, including E-Commerce, and document data flows and user guides.

You will collaborate with BPOs, development and IT to deliver roadmaps, facilitate workshops, and ensure solutions are fit for purpose while maintaining strong stakeholder relationships.