B2C Account Manager – Growth & Client Care (Hybrid)

Acorn by Synergie; Exeter; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Salary 28,000-32,000 per annum

Permanent position

Mon-Fri 8:30am-5pm

One Saturday in four from home

On-the-job degree

Job summary

Acorn by Synergie in Exeter is hiring a B2C Customer Account Manager. The role focuses on building relationships with clients, growing accounts, and delivering excellent customer service. Salary is 28,000-32,000 per annum, permanent, Mon-Fri 8:30am-5pm, with one Saturday in four from home.

There is potential to gain an on-the-job degree and excellent career progression. The ideal candidate has experience in retail/hospitality management or customer care, and enjoys identifying new business

Qualifications

• Experience in account management, sales or customer care.
• Proven ability to win new business and develop B2B relationships.
• Strong communication and relationship-building skills.
• Commercial mindset with a proactive approach.

Responsibilities

• Build strong relationships with clients from sole traders to senior leaders.
• Identify opportunities to grow client accounts through cross-selling and upselling.
• Handle client queries professionally and provide effective solutions.
• Work with the Manager to achieve business objectives.

Skills

Account management

Sales

Retail management

Hospitality management

Customer care

Job description

Acorn by Synergie in Exeter is hiring a B2C Customer Account Manager. The role focuses on building relationships with clients, growing accounts, and delivering excellent customer service. Salary is 28,000-32,000 per annum, permanent, Mon-Fri 8:30am-5pm, with one Saturday in four from home.

There is potential to gain an on-the-job degree and excellent career progression. The ideal candidate has experience in retail/hospitality management or customer care, and enjoys identifying new business