B2C Account Manager - Grow Key Client Accounts (Hybrid)

Acorn by Synergie; Exeter; Hybride; GBP 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Permanent position

Hybrid: one Saturday in four from home

On-the-job degree opportunity

Career progression opportunities

Résumé du poste

Acorn by Synergie in Exeter is recruiting a B2C Customer Account Manager to build and nurture client relationships across retail, hospitality and service sectors. You will identify growth opportunities, cross-sell and upsell, handle queries professionally, and work closely with clients to meet objectives.

Hours Monday-Friday 8:30am-5pm, with one Saturday in four from home. Permanent role offering progression and the chance to gain an on-the-job degree while developing your career in a growing

Qualifications

• Experience in account management, sales or customer care.
• Ability to build and maintain B2B relationships.
• Strong communication and relationship-building skills.
• Commercial mindset with opportunity to cross-sell/upsell.
• Experience in retail or hospitality sectors is advantageous.

Responsabilités

• Build strong relationships with clients from sole traders to senior leaders.
• Identify opportunities to grow and develop client accounts.
• Support business growth through cross-selling and upselling.
• Handle client queries professionally and provide effective solutions.
• Collaborate with the Manager to achieve business objectives.
• Develop new business through networking and client meetings.
• Adopt a consultative approach to client needs and solutions.
• Maintain long-term B2B relationships and monitor market activity.

Connaissances

Account management

Sales

Retail management

Hospitality management

Customer care

Description du poste

Acorn by Synergie in Exeter is recruiting a B2C Customer Account Manager to build and nurture client relationships across retail, hospitality and service sectors. You will identify growth opportunities, cross-sell and upsell, handle queries professionally, and work closely with clients to meet objectives.

Hours Monday-Friday 8:30am-5pm, with one Saturday in four from home. Permanent role offering progression and the chance to gain an on-the-job degree while developing your career in a growing