B2B Account Manager: Grow Clients & Upsell (Hybrid)

Acorn by Synergie; Devon and Torbay; Hybride; GBP 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Salary 28k-32k per annum

Permanent contract

Mon-Fri 8:30-17:00

One Saturday every 4 weeks from home

On-the-job degree

Résumé du poste

Acorn by Synergie is recruiting for an experienced B2C Account Manager to join their team in Newton Abbot. The role involves building relationships with clients, identifying new business opportunities and delivering excellent customer service.

The position offers a salary of 28,000–32,000 per annum, a permanent contract, and a mix of office and home working with one Saturday in four. An on-the-job degree and clear career progression are available.

Qualifications

• Previous experience in account management, sales, retail management, hospitality management or customer care.
• Experience winning new business and developing B2B relationships.
• Customer-focused approach with a strong commercial mindset.
• Excellent communication and relationship-building skills.
• Confident handling queries and identifying opportunities to cross-sell and upsell.
• Tenacious, proactive and commercially curious.
• Strong questioning and listening skills.
• Willingness to learn and develop professionally.
• Positive, can-do attitude and commitment to supporting business growth.

Responsabilités

• Build strong relationships with clients from sole traders to senior leaders.
• Identify opportunities to develop and grow client accounts.
• Support business growth through cross-selling and upselling.
• Handle client queries professionally and provide effective solutions.
• Work closely with the Manager to achieve business objectives.
• Develop new business through networking, marketing, community engagement and client meetings.
• Take a consultative approach to understand client needs and identify suitable solutions.
• Maintain strong, long-term B2B relationships.
• Monitor market and client activity to identify new opportunities.

Connaissances

Account management

Sales

Retail management

Hospitality management

Customer care

Description du poste

Acorn by Synergie is recruiting for an experienced B2C Account Manager to join their team in Newton Abbot. The role involves building relationships with clients, identifying new business opportunities and delivering excellent customer service.

The position offers a salary of 28,000–32,000 per annum, a permanent contract, and a mix of office and home working with one Saturday in four. An on-the-job degree and clear career progression are available.