B2B Sales Trainer Specialist

Concentrix Limited; Belfast City District; On-site; GBP 32,000 - 52,000; Full time

Job summary

Concentrix Limited in the United Kingdom is seeking a Sales Trainer to design and deliver targeted training that strengthens client-specific knowledge and sales processes. You will collaborate with stakeholders to deliver responsive programs, analyze trends, and ensure the quality and impact of training across teams.

The role emphasizes coaching for targets, improving sales systems, and maintaining up-to-date knowledge of clients and market changes to foster a culture of learning.

Qualifications

• Experience in designing and delivering client-focused sales training.
• Ability to analyze data and translate insights into actionable sales plays.
• Strong collaboration with internal/external stakeholders to build training.
• Comfort with coaching employees toward targets and customer satisfaction.

Responsibilities

• Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
• Oversee and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through multiple assessment tools
• Work with all team members to improve sales systems to achieve a positive customer experience
• Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
• Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
• Help create a culture of learning where individuals manage their own development, competence, and performance

Job description

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client‑specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

• Provide employees with skills‑based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
• Oversee and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through multiple assessment tools
• Work with all team members to improve sales systems to achieve a positive customer experience
• Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
• Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
• Help create a culture of learning where individuals manage their own development, competence, and performance