B2B Sales & Retention Coordinator

Travis Perkins plc; West Bromwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonuses

Corporate benefits

Job summary

CCF & Travis Perkins Group in West Bromwich is hiring for a confident, motivated individual to join our Customer Account Team in an office-based, high-energy role focused on phone-based sales and account management with our business customers.

You will reconnect with past clients, manage accounts, handle admin and CRM, and work toward sales and retention targets with strong team support. This is a professional B2B telesales environment.

Qualifications

• Proven phone-based sales or retention experience in a B2B context.
• Solid administrative skills to navigate systems and paperwork.
• Resilient attitude; handle objections and stay motivated.
• Clear communication and rapport-building with business clients.

Responsibilities

• Make outbound calls to previous business clients to rebuild relationships.
• Manage accounts, introduce new offers, and win lapsed clients back.
• Maintain accurate CRM records and handle account paperwork.
• Work toward sales and retention targets with team support.

Skills

Phone sales experience

Admin skills

Resilience

Great communication

Tools

CRM

Office software

Job description

CCF & Travis Perkins Group in West Bromwich is hiring for a confident, motivated individual to join our Customer Account Team in an office-based, high-energy role focused on phone-based sales and account management with our business customers.

You will reconnect with past clients, manage accounts, handle admin and CRM, and work toward sales and retention targets with strong team support. This is a professional B2B telesales environment.